Privacy Policy

1. Information We Collect

When you use upvote.space, we may collect the following information:

• Email address provided during account registration
• Reddit post or comment URLs submitted for service delivery
• Order history and transaction records
• Communication records from support interactions
• Basic usage data such as pages visited and features used

We do not collect your Reddit account credentials, passwords, or any personally identifiable Reddit activity data.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Provide customer support and respond to inquiries
• Send order confirmations and delivery updates
• Improve our services and develop new features
• Prevent fraud and ensure the security of our platform

3. Payment Processing

All payment transactions are processed through PCI-compliant third-party payment processors. We do not store your credit card numbers, bank account details, or cryptocurrency wallet addresses on our servers. Payment charges will appear under a generic company name on your statement.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Payment processors to complete transactions
• Service providers who assist in operating our platform
• Law enforcement when required by applicable law

5. Data Security

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for all data in transit and encrypted storage for data at rest. Access to personal data is restricted to authorized personnel only.

6. Cookies

We use essential cookies to maintain your session and preferences. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function properly.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, contact us at our contact page.

8. Data Retention

We retain your account information and order history for as long as your account is active or as needed to provide services. You may request deletion of your account at any time. After deletion, we may retain certain data for up to 30 days for backup purposes before permanent removal.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions about this privacy policy, please contact us.